Contact Us
Our customer support team is available to assist you with any enquiries, technical issues, or account-related matters. We provide multiple communication channels to ensure you receive prompt and professional assistance during your gaming experience.
Communication Channels
We offer several convenient methods to reach our support specialists:
- Live chat support available directly through your account dashboard
- Email correspondence at [email protected] for detailed enquiries
- Telephone support at +44 20 7946 0958 during business hours
- Secure messaging system within your player account
Response Times and Support Hours
Our customer service operates Monday through Sunday, providing comprehensive assistance for account management, payment processing, and gameplay queries. Email responses are typically delivered within 24 hours, while live chat offers immediate connection to available representatives. When contacting us, please provide your account details and specific issue description to expedite resolution.
For responsible gambling support and account restrictions, dedicated specialists are available to discuss self-exclusion options and spending limits in accordance with UK gaming regulations.